Bank of America — Training Tracker & Roster Management
Overview: A training tracker designed to monitor completions, compliance, and cohort performance. Includes automated dashboards and data validation to keep rosters clean.
Designing learning that works — with measurable results
I create training programs, dashboards, and learning experiences that drive engagement and performance. I combine instructional design, data analysis, and learner-centered design to make learning practical and memorable.
Projects & Work Samples
Click a project to open the file (or view the summary).
USAA — Remote Agent Training Program
Overview: Designed instructor-led and self-paced modules, created assessments and performance dashboards to measure skill adoption.
Learning Dashboard — Completion Trends
Overview: Dashboard showing completion rates over time, cohort comparisons, and intervention impact. Built with PivotTables and formulas for automation.